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About us

What is On Tap?

Since our inception in 1990, On Tap has been providing world renowned, bathroom, kitchen and plumbing products that give our customers access to a wider range in the international market.

Who is behind On Tap?

At On Tap, we pride ourselves on being Fast, Friendly and Efficient. This means we only partner with brands and team members who have met with our exceptional quality standards in our service and product deliveries.

Where is On Tap based?

Our head office is based in Pietermaritzburg, KwaZulu-Natal, South Africa and we have stores nationwide in the Western Cape, Eastern Cape, Gauteng & KwaZulu-Natal. Click here to find your nearest store.

Can I work for On Tap?

We are always looking for top talent but this is largely dependent on whether or not we have any vacancies. Our best advice? Contact your nearest store and inquire if they have any vacancies available.

What are your hours of operation?

Our online shop is always open, affording you the convenience to purchase any time of day, week, month or year. Processing of your online purchase, either for collection or delivery, is done at our store level. This means, your online purchase will only be processed during our stores normal working hours. When you choose the store location nearest to you when registering your On Tap Online User Profile/Account, the selected store e.g. Pietermaritzburg, will be responsible in handling the processing of your online purchase. For any queries or for our store trading hours and contact info click here. For general inquiries, you can email us here

Who decides what products are sold on On Tap?

At On Tap our buyers group, made up of key individuals, have an expert understanding of the retail, plumbing, bathroom and kitchen industries that spans over nearly 30 years. With this wealth of experience we are able to provide good-quality, value for money, plumbing supplies and sanitaryware, catering to both the trade and retail customer.

Do you have a physical store?

At On Tap, we have stores nationwide in KwaZulu-Natal, Gauteng, Eastern Cape and the Western Cape. Further to this, you are able to purchase from anyone of our physical stores by shopping here on our online shop. All you have to do is choose the store location nearest to you in the location setting field in your On Tap Online User Profile/Account.

Why can’t I view any prices on your website?

In order for you to view our prices on our website, you will need to create your On Tap Online User Profile/Account and select the store location nearest to you. Once you have done this you will be able to view the in-store prices. This allows you to purchase online but directly from your nearest On Tap store.